无论是铁达尼号失事还是第二次世界大战,保诚始终站在灾难和灾祸支援工作的最前线,于灾难来袭时加强援助分配,并为当地社群提供帮助,这一传统被人广为传颂。

言出必行:保诚对客户的悠久承诺

一八五五年一月四日,本公司在一次铁路事故导致的不幸罹难事件后作出首次理赔。此后,确保快速支付理赔款项便成为保诚保单的重要条款。一九一二年,铁达尼号不幸失事,我们快速支付船上324位罹难人员的理赔款14,239英镑,即是明证。

在两次世界大战中,本公司帮助平民和政府度过极端敌对局势。截至一九四五年,保诚投资于政府贷款和证券的金额已超过1.96亿英镑,并支付230,000项战争理赔。

应对现代全球性灾害

时间转眼来到二零二三年,快速和可靠依然是保诚理赔服务的主要特点。

2019冠状病毒病疫情爆发,迭加随之而来的重重冲击,使人们意识到大部分社群(特别是无保障和保障不足的社群)的金融脆弱性。

作为保诚旗下的社区投资业务,保诚亚洲公益基金(Prudence Foundation)于疫情爆发期间成立了全集团2019冠状病毒病抗疫基金,这是一项重大举措,旨在为亚洲及非洲受疫情严重冲击的社群提供财务支持。

“保诚亚洲公益基金(Prudence Foundation)执行董事Marc Fancy表示: “我们的当地业务奔赴前线,识别哪些慈善及社区项目将有助于为最脆弱的群体(即儿童、贫困家庭和长者)提供保障。我们为多个项目提供支持,包括提供个人防护装备和2019冠状病毒病防疫包、向学校和医院供应疫苗和医疗物资;以及编写教育材料。 ”

保诚亦在多个大流行普遍未纳入保单保障范围的市场提供2019冠状病毒病保障。此举确保在各国应对全球灾难的同时,来自不同社群的客户都能安心生活。

透过科技推动灾害保障创新

保诚亚洲公益基金(Prudence Foundation)在提供救济之余,亦设有多个项目积极宣传防灾抗灾知识。安全学校计划于二零一三年启动,是教导儿童预防地震和其他自然灾害的一项重大举措。截至目前,该计划已惠及90,000名儿童及超过200,000名社群成员。

“Marc解释: “我们的方针与集团核心业务寿险高度契合,其根本在于在事件发生前采取行动。透过投资于抗灾和防灾,我们能将灾害发生时社群面临的风险降至最低。 ”

鉴于科技在自然灾害事件发生前、发生时及发生后保护和拯救生命方面发挥的重要作用,保诚亚洲公益基金(Prudence Foundation)设立了SAFE STEPS抗灾科技奖,旨在寻找、资助和支持科技解决方案。该平台以构建更具抗逆力的社区为目标,强调科技在自然灾害发生时拯救生命以及纾缓经济冲击和协助灾后重建方面所能发挥的潜能。

回顾二零二一年SAFE STEPS抗灾科技奖,新加坡的EcoWorth Tech在入围的近60间公司中脱颖而出成为得奖者,其碳纤维气凝胶海绵可循环再用且对环境友好,对应对自然界的灾害大有作用。这种海绵由废弃生物质、可再生棉或废纸等自然材料制成,最多可吸收高达自身重量190倍的油液,有助减轻石油泄露造成的环境影响。

面对世界各地的创新人士和环保主义人士,EcoWorld Tech以该奖项作为平台,利用奖金来发展和实施其解决方案,在真实环境中进行测试,推动自然界的升级再造。保诚亚洲公益基金(Prudence Foundation)刚举办了第三届抗灾科技奖,更多创新解决方案将有望在全球发挥作用。

自一八四八年以来,保诚经历重大变革和蜕变,但在为客户提供长期保障,打造更安全、面对人生风险更具抗逆力的社区方面,其一直秉持诚信、稳妥和审慎的创始原则。正如过去175年如一日的坚持,保诚将继续践行其承诺,成为可靠及反应迅速的合作伙伴,帮助客户和社区活出丰盛人生.

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