Cross-border repositioning process

Prudential’s principal Register of Members is maintained in the UK by our Registrar, Computershare Investor Services PLC (“Computershare UK”). In addition, Prudential has established an Overseas Branch Register, for members who are resident in HK. The HK Branch Register is maintained by our HK Registrar, Computershare Hong Kong Investor Services Limited (“Computershare HK”, and together with Computershare UK, “Computershare”). With the assistance of Computershare, shareholders can transfer their Prudential shares from one register to the other, using the 'repositioning’ procedure described on this page.

Processing times and fees

For instructions submitted via Computershare’s xSettle process, transfers from the UK to the HK register can be completed within 2 business days (HK processing time); transfers from the HK to the UK register can be completed within 3 business days (HK processing time).

Paper Repositioning Requests from the UK to the HK register can be completed within 6 business days via Normal Service and 2 business days via Rush Service. For repositioning from the HK to the UK register, paper Repositioning Requests can be completed within 6 business days (removal only) / 10 business days (re-registration followed by removal) via Normal Service, or 2 business days (removal only) / 3 business days (re-registration followed by removal) via Rush Service.

Process

Repositioning shares from Principal Register in the UK to HK Branch Register

To reposition Prudential shares from the principal Register in the UK to the Branch Register in HK, UK certificated shareholders complete and deliver a paper Repositioning Request Form to Computershare UK, together with the corresponding share certificates. For uncertificated shares held in CREST, shareholders can submit either (i) an electronic instruction through Computershare’s xSettle service, or (ii) a paper Repositioning Request Form. CREST shareholders must also lodge a Stock Withdrawal Instruction through CREST. In respect of instructions submitted by xSettle, shareholders can request for their shares to be deposited into CCASS and then traded on the Hong Kong Stock Exchange upon receipt. Shareholders submitting a paper Repositioning Request Form may also subsequently arrange a separate deposit into CCASS by contacting their appointed broker once their Hong Kong share certificate has been received.

Repositioning shares from HK Branch Register to principal Register in the UK

Similarly, to reposition Prudential shares from the Branch Register in HK to the principal Register in the UK, HK certificated shareholders must submit a paper Repositioning Request Form to Computershare HK, together with the corresponding share certificates. HK shareholders who hold their HK shares in a CCASS account can submit either (i) an electronic instruction through Computershare’s xSettle service (and deliver the shares to Computershare HK’s CCASS participant account), or (ii) a paper Repositioning Request Form. Unless using the xSettle option, CCASS shareholders will have to arrange for their HK shares to be withdrawn from CCASS in accordance with the rules of CCASS and re-register the HK shares into their own name before the removal of the HK shares can be executed. In respect of instructions submitted by xSettle, shareholders can request for their shares to be deposited into CREST and then traded on the London Stock Exchange upon receipt. Shareholders submitting a paper Repositioning Request Form may also subsequently arrange a deposit into CREST by contacting their appointed broker once their UK share certificate has been received.

Repositioning Fees

The following table sets out the fees payable to Computershare on application to transfer Prudential shares between the two registers:

Computershare UK

Type Value of Shares being Repositioned
(GBP)
Fee (GBP)
Paper or
xSettle

UK to HK/
HK to UK
Up to £20,000
£20,001 -to- £300,000
£300,001 -to-£2,000,000
£2000001 -to-£3,000,000
£3,000,001 -to-£4,000,000
£4,000,001 Plus
£75
£175
£500
£750
£900
£1,250

Computershare HK

Type Standard Transfer Fees Express Transfer Fees
Paper UK to HK/
HK to UK
HK$25.00 base + HK$2.50 per certificate issued/cancelled 0.05% of market value of shares removed
**HK$20.00 per certificate for Re-registration Fee (only apply for HK to UK paper removal).

Type HK Processing fees UK Processing fees (in HKD, Computershare HK will collect on behalf of Computershare UK)
xSettle
HK to UK
0.0375% Market Value
Minimum HKD1,000

CCASS withdrawal fee of HKD3.50 per board lot
Market value of securities Fee*
Up to HK$220,000 HK$825
HK$220,001 - HK$3,300,000 HK$1,925
HK$3,300,001 - HKD22,000,000 HK$5,500
HK$22,000,001 - HK$33,000,000 HK$8,250
HK$33,000,001 - HK$44,000,000 HK$9,900
HK$44,000,001 plus HK$13,750

For more information or assistance in completing the repositioning process, please contact our Registrars, Computershare as follows:

UK registered shareholders Contact Computershare on 0370 707 1507 (from inside the UK) or +44 (0)370 707 1507 (from outside the UK)
Hong Kong registered shareholders Contact Computershare Hong Kong on +852 2862 8555

Download the Removal Request Form (UK Register to Hong Kong Branch Register)

Download the Removal Request Form (Hong Kong Branch Register to UK Register)

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Prudential plc is an international company incorporated in the United Kingdom, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world, and it has been in existence for over 170 years. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America, or the Prudential Assurance Company, a subsidiary of M&G plc (a company incorporated in the United Kingdom).

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For M&G and Prudential UK customers and policyholders:

In October 2019, Prudential plc separated its UK operations and, as a result of this separation, Prudential UK is now owned by M&G plc. The M&G plc group is a separate, independent group and as such we are not able to help any M&G or Prudential UK customers or policyholders.

Therefore, to find the best way to make contact, please visit www.pru.co.uk/contact-us

For further information on the M&G plc group, please visit the M&G website: www.mandg.com