Technology-powered distribution
Our leadership in distribution is powered by highly engaged people, scalable technology and partnerships with well-known banks in Asia and Africa.
Our multi-channel distribution platform is substantial, with tens of thousands of active agents serving customers across Asia and Africa. We are also the number one independent insurer in Asia bancassurance, with more than 200 bank partners across our markets, including 11 strategic partnerships.
We are investing in new technology to further strengthen these market-leading channels. For example, powering agency with technology not only gives our agents a strategic advantage in a rapidly evolving world, it also helps attract the next generation of agents, and is key to driving agency growth and greater customer satisfaction.
Our agency business
We are focused on high-quality recruitment of professional agents, and continue to upskill top-producing agents and agency leaders. Our flagship agency digital platform is transforming how our agency operates, enabling smarter lead management, greater productivity and efficiency, and ultimately improved customer service.
Our partnership business Our strong relationships with key bank partners, including exclusive regional relationships with Standard Chartered and UOB, are driving growth. Together, we are expanding health and protection offerings, developing new propositions for the high-net-worth segment, and integrating our products into partner platforms to reach more customers.
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Learn about the other ways we are executing our strategy.
Driving customer acquisition and loyalty by curating personalised propositions and seamless journeys.
Expanding our role in health, connecting customers to care and solutions that improve outcomes.
Powering the next generation of platforms, processes, and experiences.
Investing in our people so they can connect, grow, and succeed with us
Enabling expertise, scale, and long-term value creation.
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Contact details for M&G and Prudential UK customers and policyholders
For M&G and Prudential UK customers and policyholders:
In October 2019, Prudential plc separated its UK operations and, as a result of this separation, Prudential UK is now owned by M&G plc. The M&G plc group is a separate, independent group and as such we are not able to help any M&G or Prudential UK customers or policyholders.
Therefore, to find the best way to make contact, please visit www.pru.co.uk/contact-us
For further information on the M&G plc group, please visit the M&G website: www.mandg.com
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