Sustainable business

As a sustainable business, we want to embed sustainability into our business operations and value chain to amplify the pace and scale of our impact.

    We do this by:
  • Empowering our people – Empower our talent pool by upgrading their sustainability capabilities and equipping them with skills for the future, and advancing our Diversity, Equity, Inclusion & belonging strategy.
  • Establishing sustainable operations and value chain – Embed sustainability in our day-to-day operations as a business, including with our suppliers and partners, and setting sustainability-linked KPIs for all people managers by 2026.
  • Harnessing thought leadership to shape the agenda – Leverage our advocacy power to shape a sustainability agenda that places emerging markets considerations at the forefront.



Empowering our people ​

To deliver our ambitious strategy, we are mobilising our more than 15,000 colleagues behind our new purpose. We have developed a new people and culture strategy to create an environment where our talent can grow, and maintain a high-performance culture for long-term resilience. Our leaders are driven by values and nurture a culture that fully understands who we intend to be and how putting our putting people and customers at the heart of everything we do will help us win.

Establishing sustainable operations and value chain

For us to meet our customers’ expectations and be truly sustainable, we must ensure responsible business practices inside our own organisation and across our value chain. Having a sustainable business also means we need to take approach the use of technology including AI in a responsible way.

Harnessing thought leadership to shape the agenda

We are actively involved in advocating for emerging market sustainability and climate-related concerns on a global level. Our advocacy efforts extend beyond exploring the role that investors can play in a just and inclusive transition in Asia and Africa. We also engage with policy and regulatory stakeholders to promote awareness of sustainability issues and to understand government and regulatory priorities and the role we can serve. Our outreach has focused on regulatory development, blended finance, alignment of standards and taxonomies and nature preservation.

Diversity, equity, inclusion and belonging

We are a business that celebrates diversity and values inclusion for our people, customers and partners. Following the launch of PRUCommunities in 2021, our employee-led networks continued to strengthen connections, enabling a sense of belonging at Prudential. Local businesses have set up their own PRUCommunities, demonstrating their commitment to celebrate different cultures and our shared identities within organisation.

Managing our direct impact on the environment

We seek to actively reduce our direct impact on the environment in line with our purpose of improving the lives of our customers and their communities. To understand our impact, we measure our environmental performance and take action to improve our performance. We have set a target to become carbon neutral across our Scope 1 and 2 (market-based) emissions by the end of 2030. We aim to deliver a 25 per cent reduction per full time employee (FTE) in our operational emissions from a 2016 baseline, then abating the remaining emissions via carbon offsetting initiatives. We are ahead of the emissions reduction trajectory required to meet our 2030 target.

Responsible environmental practices ​

We seek to actively reduce our direct impact on the environment by taking active measures to improve our environmental performance. Our Group Environment Policy covers environmental laws and regulations with respect to emissions, energy consumption, water use, waste disposal, environmental supply chain management and the application of risk management principles for all property-related matters.

Responsible working practices and health and safety

We aim to ensure that our health and safety management processes meet and exceed regulatory and statutory requirements, follow best practice where possible and are integral to the way in which we manage our business operations. We continue to create a supportive, inclusive and conducive work environment to foster health, safety and wellbeing at work.

Responsible procurement practices

Our Group Code of Conduct outlines the values and standards that are required by each of our suppliers. Our new Group Third Party Supply and Outsourcing Policy came into effect on 1 January 2022. This Policy has further strengthened our guiding principles for onboarding suppliers responsibly, as well as requiring ongoing risk assessment and service monitoring. Our new Policy also introduced responsible supplier guidelines which include additional considerations for a supplier’s environmental, social and governance practices. We are committed to ensuring that slavery, human trafficking, child labour or any other abuse of human rights has no place in our organisation or supply chain.

Read our 2023 Sustainability Report

Click below to access our full Sustainability Report 2023 and to find out more about making health and financial security accessible.

Read the Report

View our Sustainability Highlights

false
Prudential plc

Contact details for M&G and Prudential UK customers and policyholders

Useful links
Stay connected
Share information

© Prudential 2024

Delivered by Investis Digital.

Prudential plc, incorporated and registered in England and Wales. Registered office: 1 Angel Court, London EC2R 7AG. Registered number 1397169.  Prudential plc is a holding company, some of whose subsidiaries are authorised and regulated, as applicable, by the Hong Kong Insurance Authority and other regulatory authorities.
 
Prudential plc is not affiliated in any manner with Prudential Financial, Inc., a company whose principal place of business is in the United States of America or with the Prudential Assurance Company, a subsidiary of M&G plc, a company incorporated in the United Kingdom.

Legal Information and Disclaimer

Jackson National Life Insurance Company

Prudential

You are about to enter the website of our US affiliate Jackson National Life Insurance Company, an indirect subsidiary of Prudential plc of the United Kingdom.

Proceed to the site

Prudential

If you are looking for an affiliate of Prudential Financial, Inc, whose principal place of business is in the United States of America.

Proceed to the site

Prudential plc is an international company incorporated in the United Kingdom, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world, and it has been in existence for over 170 years. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America, or the Prudential Assurance Company, a subsidiary of M&G plc (a company incorporated in the United Kingdom).

PPM America

Prudential

You are about to enter the website of our US affiliate PPM America, an indirect subsidiary of Prudential plc of the United Kingdom.

Proceed to the site

Prudential

If you are looking for an affiliate of Prudential Financial, Inc, whose principal place of business is in the United States of America.

Proceed to the site

Prudential plc is an international company incorporated in the United Kingdom, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world, and it has been in existence for over 170 years. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America, or the Prudential Assurance Company, a subsidiary of M&G plc (a company incorporated in the United Kingdom).
  • Load
  • More

For M&G and Prudential UK customers and policyholders:

In October 2019, Prudential plc separated its UK operations and, as a result of this separation, Prudential UK is now owned by M&G plc. The M&G plc group is a separate, independent group and as such we are not able to help any M&G or Prudential UK customers or policyholders.

Therefore, to find the best way to make contact, please visit www.pru.co.uk/contact-us

For further information on the M&G plc group, please visit the M&G website: www.mandg.com