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Our values go a step further than our principles to influence how we conduct ourselves as individuals. They are based on the Growth Mindset Model and posed as human attributes so that they are accessible regardless of language or seniority.
Each value is defined by a set of mindsets, behaviours, and unaccepted behaviours. These behaviours form the basis of peer-to-peer feedback at Prudential, so we can all become better versions of ourselves.
Our business is competitive. We push ourselves and each other to greatness, but not at all costs. Being a team player and doing the right thing comes first.
The world is changing faster than ever. No one has all the answers. We are humble and always listen and seek to learn and understand.
There’s an age-old wisdom in walking a mile in another’s shoes. We do that every day, whether it’s with customers or colleagues.
Prudential's success and culture belongs to all of us - it's our shared legacy. We do the right thing and bring our full selves to work to build it together.
Being agile and adaptive is trending. We approach our work iteratively, with carefully-designed experiments that help us fail fast and fail forward.