Group at a glance

Focused on structural growth markets. Serving 20 million customers worldwide.

Our purpose

Our purpose is to help people de-risk their lives and deal with their biggest financial concerns. We provide our customers with the freedom to face the future with confidence.

Our strategy

Our strategy is to capture the long-term structural opportunities for our markets and geographies, while operating with discipline and seeking to enhance our capabilities through innovation to deliver high-quality resilient outcomes for our customers.

We aim to do this by:

  • Serving the protection and investment needs of the growing middle class in Asia;
  • Offering products to new customers in Africa, one of the fastest-growing regions in the world; and
  • Providing asset accumulation and retirement income products to US retirees.

Structural growth over the last 20 years has allowed our business to reach the scale where it can support its long-term goals through execution of its strategy and disciplined capital allocation. Prudential plc has a portfolio of businesses with access to the world’s largest and fastest-growing markets.

Africa opportunity

Establishing a network with market-leading initiatives
  • Building a presence in one of the world’s most under-penetrated markets
  • Operating in eight markets with a total population of almost 400 million

Asia growth

Pan-regional multi-channel network
  • Health, protection, saving and asset management in 15 markets
  • Top three position in nine life markets
  • Low insurance and mutual fund penetration

US retirement

Strength and flexibility of our distribution network gives us a distinctive advantage
  • Leading position in the retirement income industry
  • 10,000 Americans reach retirement age each day for the next 20 years
  • Largest wholesaling force in the annuity industry
Mike Wells
Group Chief Executive
Group Chief Executive
Delivering profitable growth and positioning ourselves for the future

We have delivered a positive operating performance during 2019, led by continued growth in our Asian business. Our clear strategy and focused execution, combined with improvements in our operations, have enabled us both to deliver profitable growth and to position ourselves for continued growth into the future.

Mark FitzPatrick
Group Chief Financial Officer and Chief Operating Officer
Group Chief Financial Officer and Chief Operating Officer
Maintaining focus on the execution of our strategy

I am pleased to report that we maintained focus on the execution of our strategy alongside the successful completion of the demerger of M&G plc and that this has continued to deliver positive financial performance in 2019.

Our performance

Our year in numbers

>$29bn

Customer claims incurred

$5,310m

Adjusted operating profit

$4,405m

New business profit

$9.5bn

LCSM shareholder surplus

46.26¢

Full-year ordinary dividend per share

Prudential Corporation Asia

Continued progress towards our strategic priorities

$6,138m

EEV operating profit

$5,161m

Life insurance new business APE sales

$241bn

total funds under management

United States

Providing America’s ageing population with financial strategies for their retirement through product innovation and developing market-leading distribution capabilities

$2,223m

new business APE sales

$3,070m

adjusted operating profit

#2

seller of individual annuities in the US

ESG summary
Purpose and responsibility

We exist to take the financial risk out of the biggest events in the lives of our customers, enabling them to face the future with confidence. As well as providing life and health protection, savings opportunities to meet family goals, and retirement income, we aspire to lead in new areas aligned with this purpose.

$29.1m
community investment
103,755 hours
employee volunteering

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      Jackson National Life Insurance Company

      Prudential

      You are about to enter the website of our US affiliate Jackson National Life Insurance Company, an indirect subsidiary of Prudential plc of the United Kingdom.

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      Prudential

      If you are looking for an affiliate of Prudential Financial, Inc, whose principal place of business is in the United States of America.

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      Prudential plc is an international company incorporated in the United Kingdom, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world, and it has been in existence for over 170 years. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America, or the Prudential Assurance Company, a subsidiary of M&G plc (a company incorporated in the United Kingdom).

      PPM America

      Prudential

      You are about to enter the website of our US affiliate PPM America, an indirect subsidiary of Prudential plc of the United Kingdom.

      Proceed to the site

      Prudential

      If you are looking for an affiliate of Prudential Financial, Inc, whose principal place of business is in the United States of America.

      Proceed to the site

      Prudential plc is an international company incorporated in the United Kingdom, and its affiliated companies constitute one of the world’s leading financial services groups. It provides insurance and financial services directly and through its subsidiaries and affiliates throughout the world, and it has been in existence for over 170 years. Prudential plc is not affiliated in any manner with Prudential Financial, Inc, a company whose principal place of business is in the United States of America, or the Prudential Assurance Company, a subsidiary of M&G plc (a company incorporated in the United Kingdom).

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      For M&G and Prudential UK customers and policyholders:

      In October 2019, Prudential plc separated its UK operations and, as a result of this separation, Prudential UK is now owned by M&G plc. The M&G plc group is a separate, independent group and as such we are not able to help any M&G or Prudential UK customers or policyholders.

      Therefore, to find the best way to make contact, please visit www.pru.co.uk/contact-us

      For further information on the M&G plc group, please visit the M&G website: www.mandg.com